ACOMPTE is thrilled to be rolling out a new accreditation management platform, hosted by Weave, to give you a dedicated space and system for organizing your accreditation work! Once you’ve been set up with an account, you can log in through the "Weave Login" button.
ACOMPTE Staff Contact:
Elizabeth Thornton,
Senior Association Coordinator, elizabeth.thornton
@eisneramper.com
Weave Help Desk:
support@weaveeducation.com
Commonly Asked Questions
How does Weave’s accreditation platform support me and my program?
Weave and ACOMPTE's aim is to:
- Consolidate and streamline reporting
- Support collaboration across your program and with ACOMPTE
- Facilitate reviews and decisions
- Host official accreditation records
Who can access the platform?
In the initial setup, only the primary contact for each ACOMPTE accredited program can access the platform. This individual can then assign additional users to specific “projects” in the system or to have administrative access. If you’re not sure who your primary contact is, you can find their name in your institution/organization’s listing in the ACOMPTE Member Directory.
Is it okay for me to share a username and password with my colleagues?
No. For security purposes, each user should have their own Weave login. Primary contacts can add as many additional users as they would like.
How do I give colleagues access to work in the platform?
You can add anyone you'd like by selecting the “?” next to your initials/profile picture in the top right corner of the Weave application > Users > + Create User > enter their contact information > Create > Create User or Create User + Invite.
Create User adds them to your application but does not invite them automatically. You can do this at a later time when ready.
Create User + Invite adds them to your application and automatically sends them an email inviting them to log in.
To make a user a Program Leader or Program Manager (learn more about these roles in the next question below), you can assign these permissions by clicking on their name in the User List > selecting the appropriate permission(s) > Save.
What are the different levels of permissions we can assign to users?
The platform offers three main roles, and providers can assign as many people to each role as desired. View the roles and their associated permissions.
What do we do if our primary contact changes?
You can access videos and help articles on how to Add and Invite New Users and Manage Permissions by logging into your Weave account and going to our Resource Center - “?” next to your initials/profile picture in the top right corner.
How do I log in?
To log in for the first time, you’ll need to activate an emailed invitation link within 72 hours of its generation by Weave. If you did not receive this message, please check your spam folder. If you are the primary contact for an ACOMPTE member and need a login invitation to be sent or resent, contact the Weave help desk. Once your account is active, you can log in anytime via the button above or through this link: acompte.weaveaccreditation.com.
Does this mean my institution is a Weave member?
Yes! As part of our organizational partnership, all ACOMPTE Accredited Programs are also now Weave members.
Is this why I’ve started getting emails from Weave?
Yes. You will receive two types of email from Weave: (a) automated or system-generated messages from the ACOMPTE platform and (b) content about Weave-specific resources.
Who has to complete the Annual Update?
The primary contact of every regular ACOMPTE-accredited program is responsible for completing the Annual Update. If you want to delegate this task to another person, you can add another user and assign them permissions as a Program Leader.
Can I see how my finished report will look before I submit it?
Yes! You can download a PDF of your draft at any time.
Who can see what I’m working on in my report template?
Only you and your designated colleagues can view reports in progress–not ACOMPTE staff, reviewers, or anyone else. Once you hit the Submit button, your report will be locked, and the ACOMPTE office will be given access.
What if I want to go back and edit something I’ve already submitted?
Contact: Elizabeth Thornton at ACOMPTE, senior association coordinator, to request editing access - elizabeth.thornton@eisneramper.com.
When will I be able to submit my Accreditation Self-Study within the Weave platform?
Your accreditor will provide you with the necessary information when an Accreditation event has been added to the platform.
Can I see how my finished report will look before I submit it?
Yes! All users can run a report and download a PDF of their draft at any time.
Who can see what I’m working on in my report template?
Only you and your designated colleagues can view reports in progress–not your accreditor’s staff, reviewers, or anyone else. Once you hit the Submit button, your report will be locked, and staff will be given access.
What if I want to go back and edit something I’ve already submitted?
Contact your accreditor to request editing access.
Who do I contact regarding support for logging in to Weave?
Contact the Weave Help Desk at support@weaveeducation.com or 515-325-2400.
Who do I contact for technical support in the platform?
You can access our Resource Center by selecting the “?” next to your initials/profile picture in the top right corner of the Weave application. Resources include guides, articles, videos, in-app walkthroughs, and more, answering general questions and task-specific items. If there are any remaining questions after reviewing the resources, you can submit a help ticket by selecting the “?” next to your initials/profile picture in the top right corner of the Weave application > We’re Here to Assist > Send Us A Message. This will connect you with our support team, and we will follow up accordingly.
Why does my account list users I don’t know or say I’m assigned to a program I’ve never heard of?
Another program at your institution might be using Weave for different accreditation work. You can simply disregard those names and assignments if you’re certain they don’t apply to you, but if you want to remove yourself from a project and/or create a new “user group” for your ACOMPTE team, you can do so! Search for “Creating User Groups” in our Help Center Guides from within the Weave application (“?” > In-App Resources > Users and Permissions Guided Tour).